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E-Mail: suntagsnewbold@gmail.com

(+1) 416-889-7052

   Cancellation Policies

If the client cancels a fully paid reservation, there is a cancellation charge that will depend on the number of days before the beginning of the rental period. Please note that the reservation deposit is non-refundable:

  • More than 90 days before: 20% of the total amount.
  • 60-89 days before: 30% of the total amount.
  • 30-59 days before: 50% of the total amount.
  • Less than 30 days before: 100% of the total amount.
  • If for any reason beyond their control, including force majored. If the client cancels a secured reservation, it the client knows, understands and accepts that there are no refunds for a reservation deposit cancellation made by the buyer for any reasons or under any circumstances. There is not a grace period in which a refund will be made.

    In the event that the client changes the dates, it will be understood as a new stay and it shall be subject to the cancellation conditions.

    It is strongly recommended that clients purchase trip cancellation insurance. Any cancellation, including force majored, will be subject to our clear and simple cancellation policy stated herein.

    Should torontofurnishedsuite.com be unable to provide to the client the property he/she has booked, they reserve the right to transfer him to a property of similar characteristics.

    If no agreement can be reached, both contractual parties are authorised to cancel the contract. In this case torontofurnishedsuite.com will refund to the client all monies paid (except the amount corresponding to the days that the apartment was used, if this were the case). Toronto Downtown-East Furnished Suites will not be liable for further claims by the client.

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      (update: 2017-07-20)

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